where is my sim pl

  • 18 August 2020
  • 1 reply

i ordered a sim on Friday and it has not arrived order ref:112730586 can you help please

1 reply

Userlevel 6
Badge +8

Hi there @vickirenhard 

SIM’s would be sent via Royal Mail and can take 2-4 working days to arrive on average.

Have you had an email to state it was dispatched?  What time/ date was that?

If it’s not here by tomorrow, please let us know and if need be we’ll issue a replacement.