Question

Where's my sim?

  • 24 November 2018
  • 1 reply
  • 65 views

I have received my phone but on my sim

1 reply

Userlevel 6
Badge +10
Hi @EmmaLH,

I'm sorry to hear that! Was this an upgrade purchase? If so, you can use your old SIM in your new phone if it fits, to continue using your services.

If you require a new SIM card, please contact our Live Chat team here.

Ryan

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Why iD Mobile?