Question

agreed refund rever materialised

  • 10 March 2021
  • 1 reply
  • 42 views

Returned new phone for refund

agreed refund with chat team

never got refunded

now being chased by debt collection 

phone number in chaser emails is not active

wtf


This topic has been closed for comments

1 reply

Userlevel 7
Badge +9

Hello @Johannesholst,

Sorry to hear that.

We’ll need to take a look into what’s been discussed with the Live Chat Team/Customer Service Team by reviewing the account.

I’ll send you a PM so we can look into this further.

 

Mohammed