Can I cancel an upgrade order? | Join the discussion, ask questions, share advice.
Question

Can I cancel an upgrade order?

  • 28 March 2022
  • 1 reply
  • 30 views

Userlevel 1

I recently purchased an upgrade via the ID mobile app however I would now like to cancel it as I have just received an email stating that the phone I purchased is now out of stock and won’t arrive for at least 30 days. How do I cancel an upgrade order?


1 reply

Userlevel 6
Badge +6

Hey @rowan31, the quickest way to cancel an order is by speaking to the Live Chat team.

 

Thank you,

Rory

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