I ordered the Pixel 6 yesterday as the 6 Pro was out of stock everywhere and I needed a new phone however I have now seen the 6 Pro in stock elsewhere (still with ID Mobile though).
I need to cancel my current order direct with ID (order n.o. 118715960) - it’s not been dispatched or even confirmed yet so I think this should be okay to do but there’s literally no way to do it with the support/help methods other than making a post here.
Cancel Contract before Delivery
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Userlevel 8
+9
Hello
The iD community FAQ How do I cancel or return my order? explains how to go about doing this - I hope you manage to cancel before your order is dispatched.
Good luck.
Userlevel 6
+10
Hi
Just in case you have not already had the cancellation sorted, we will send you a a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
Ryan
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