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free belkin powerbank not delivered

  • 28 May 2022
  • 5 replies

Userlevel 2

I have just joined ID on a 24 month contract, iPhone 13 pro, unlimited package. 
received the phone and SIM card but no free belkin power bank. Could anyone tell me how I can still get mine delivered before the deadline 

5 replies

Userlevel 6
Badge +7

Hi @c.r.e.a.m,

Please can you advise if the power bank appeared in your basket?

You can find further information at the link below regarding the offer:



Userlevel 2

To think of it no, it wasn’t in my basket however I thought it came with the purchase of said agreement of contract. Is there anyway I could still get the powerbank, 

Userlevel 6
Badge +6

Hey @c.r.e.a.m, the terms state “Purchase a 12 or 24 month SIM only plan with a minimum of 30GB data allowance or a 24 month phone plan with 100GB, 200GB or Unlimited data allowance and get a Belkin Power bank 20,000 mAh worth £29.99.”

Based on what you ordered, do you believe you would qualify?


Thank you,


Userlevel 2

24 month phone contract with unlimited data. iPhone 13. 

Userlevel 6
Badge +7

@c.r.e.a.m ,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

We’ll see you there.




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