Bought a new contracted phone but decided I'm not keeping before it arrived so both the phone and sim card have been sitting unopened but the only option for returns seems to be live chat which asks me for id mobile number which I don't have.
How can I return my order without and id mobile number as I've not used the dim or phone
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Userlevel 6
+10
Hi
We’re sorry to hear that you wish to return your purchase. When using our Live Chat Team, you can enter in your current contact number and then type “Speak to an agent” to be passed through.
If you need any further help after trying the team again, please let us know here.
Ryan
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