Solved

How do i get my replacement sim

  • 30 January 2021
  • 1 reply
  • 45 views

ID claimed to have sent me a replacement sim card weeks ago. I still haven't received it. In the meantime I'm stuck with a phone I can't use for Texts, Calls or Data.

Seriously hacked of with ID

icon

Best answer by Ryan 2 February 2021, 13:25

Hi @Jimmybash,

This is not good to hear. The SIM card may have been lost in the post and if it has not arrived after 5 days we would recommend letting us know as soon as possible.

We’ll issue another one for you right away, please check your private messages and we’ll get started.

Ryan

View original

This topic has been closed for comments

1 reply

Userlevel 7
Badge +9

Hi @Jimmybash,

This is not good to hear. The SIM card may have been lost in the post and if it has not arrived after 5 days we would recommend letting us know as soon as possible.

We’ll issue another one for you right away, please check your private messages and we’ll get started.

Ryan