I want to cancel my SIM order | Join the discussion, ask questions, share advice.

I want to cancel my SIM order

  • 26 January 2022
  • 2 replies

I ordered  a  SIM yesterday but changed my mind can someone contact me please [edited]


Best answer by andewhite 26 January 2022, 13:56

View original

2 replies

Userlevel 8
Badge +5

Hello @Derek Mart,

You have 14 days to change your mind and the “How do I cancel my iD Mobile contract?” community article tells you how.

The iD Live Chat service is the quickest way to do this - the team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday and bank holidays.  

Otherwise you can wait for iD to reply here in due course.

Good luck.

Userlevel 6
Badge +6

Hi @Derek Mart, I’ve edited your post to remove your phone number. Please refrain from posting private information on the public forum, as this could be used to defraud you.

Do you still need help with your return, or did you manage to speak to the Live Chat team as per the message above?


Thank you,



Why iD Mobile?