It is well over a week since I ordered my id sim card. Received my direct debt mandate and details of account on line. Cant get through to 033303777. I am being charged for this at present. Id wont even recognise the customer pin they sent me. I wish to cancel but cant use it yet as it wont let me as sim not activated.
It is well over a week since I ordered my id sim card. Received my direcct debt mandate and details of account on line. Cant get through to 033303777. I am beig charged for this at present. Chat wont even recognise the customer pin they sent me.
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Userlevel 5
+8
Hi
We are sorry to hear about the issues you have encountered with your recent order.
We’ll send you a private message on here so that we can verify your details.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
Thanks.
Michelle
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