Ordered a sim 5 days ago & nothing has been delivered! Received an email confirming that it would be delivered with in 3 days? I also received my first bill so I'm assuming Im paying for something I havnt
received yet!
Most shocking thing is customer services doesn't exist! Live chat doesn't work & chatbox is a joke!
At the moment it feels like its a scam company whose got my bank details!
+10
Hello
Sorry to hear that.
I can assure you we’re not a scam company.
SIM deliveries are sent via Royal Mail and they have faced a backlog of deliveries due to Covid-19/Festive season.
Thus a delay has occurred on deliveries of SIMS.
Can you confirm if you've since received this?
Mohammed
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