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no order confirmation received

  • 2 December 2019
  • 3 replies
  • 291 views
K

After I made my purchase online It said your order is now being processed and it gave me a order number but I've not received anything else to say if it's gone through or when it lol be here 

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Best answer by Mohammed 3 December 2019, 18:17

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3 replies

Mohammed
Rank
Userlevel 8
Badge +9

Hello @Katie b,

 

Have you checked your Spam/junk folders?

Can you clarify if you’ve still not received anything?

 

If not, please email us on and we will take a look for you as soon as we can.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
N

Hello

Please help i signed up with ID pay monthly deal plan yesterday but i have not received the confirmation email.

 

N

Kash
Rank
Userlevel 6
Badge +7

Hi @Natsai,

Please could you check your junk emails as emails can sometimes go there?

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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