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No SIM with order

  • 26 July 2022
  • 1 reply
  • 18 views

My new phone arrived last week but no SIM card. I urgently need this to switch over so I'm not paying for 2 contracts. Can someone provide a phone number sonO can call to see when this will arrive? Thanks

 

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Best answer by andewhite 27 July 2022, 00:35

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Userlevel 8
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Okay @BMac, iD Mobile are an online only operation for help & support.

Assuming you bought the phone directly from iD Mobile, then your best option is to get in-touch using their online chat at https://idmobile.co.uk/live-chat.

The live chat customer service team work 9am - 8pm weekdays, outside these hours all responses are automated.

Why iD Mobile?