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Order confirmation received but nothing since

  • 12 October 2020
  • 4 replies
  • 129 views

Hi,

I received order confirmation over a week ago, followed by an e-mail where it stated some information was required and sales team would call in a ‘few days’ but nothing since

The 0.o1p debit appear on my account but then disappeared

 

Shall i order again? has my order been cancelled?

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Best answer by Kevin 14 October 2020, 17:13

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4 replies

Userlevel 4
Badge +10

Howdy @Andy Royle 

We’ve replied earlier to another message > Here <

If you could check your private messages here, we’d need to take some details privately to be able to bring up any orders you’ve placed.

Thanks.

Userlevel 1

I have placed an order fir more than a week and after order confirmation there is no further progress. You guys must have a contact number where we can talk to you for our problems. I need to know where is my phone???

Userlevel 5
Badge +8

Hi @saeedkhan73 

 

We always endeavour to keep our customers updated regarding their orders. Apologies if this was not the case in this instance.

If you do require further help with your order, we have sent you a private message on here so that we can verify your details. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Michelle 

Userlevel 1

I have already replied your message

Why iD Mobile?