Hi. I hope someone can help me with an iphone order I placed last friday(11th Feb). I have received an email saying my order is being processed but still haven’t received any update for the delivery since then. Can I speak to anyone that knows when can the phone be delivered?
Best answer by Rory
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+9
Hello
You only have online support with iD Mobile. The fastest way to get an answer is via iD Live Chat service.
Be sure you chat between 9am - 8pm weekdays and 9am - 6pm weekends, so you get a person in the iD customer support team.
Type “talk to a person” once you get connected in order to avoid the 24/7 chat-bot.
Otherwise, you can try a PM via one of their social media channels:
There should be iD agents 8am - 8pm weekdays and 9am - 5:30pm weekends.
If you don’t mind waiting, then someone from iD will reply to your post in due course.
Anyway, hope you get it sorted.
+6
Hi
Thank you,
Rory
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