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Return my order

  • 17 January 2021
  • 1 reply
  • 95 views
SEJ123
Rank

I purchased a phone and SIM yesterday. Online via ID website.

I would like to return it, but there are no agents available via live chat. I would like to sort this out today as it is difficult when I’m at work. 

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Best answer by Ryan 19 January 2021, 16:21

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Ryan
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Userlevel 6
Badge +10

Hi @SEJ123,

I am sorry to hear about that. I would advise for you to try our Live Chat Team again here if possible as they soon come back online after busy periods. Failing that, please check your PMs and we can assist further there too.

Ryan

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