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Return SIM ordered by mistake

  • 17 November 2020
  • 3 replies
  • 95 views

I need to return a sim I ordered in error, I wanted to change my current plan but mistakenly ordered a new sim. I have now changed my current plan. I have been trying to speak to someone through chat, but it keeps saying noone is available. Please help

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Best answer by Ryan 23 November 2020, 15:17

Hi @TashaKelly,

I am sorry to hear that you have had an issue with returning your purchase. If you can’t do this using our article here then please check your PMs and we can help further.

Ryan

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3 replies

Userlevel 7
Badge +9

Hi @TashaKelly,

I am sorry to hear that you have had an issue with returning your purchase. If you can’t do this using our article here then please check your PMs and we can help further.

Ryan

I’m having the exact same issue. Need to return within 30 days but link takes you to chat and then no one available! Feel like it’s a ploy so that you can’t cancel!

Userlevel 6
Badge +4

HI @Mariabarrick 

We will send you a Private Message to help with this.

-Mohsin