Ordered a new phone and it came opened so I was informed by customer support to send it back for an exchange. I have done and confirmed that it has been delivered but have not received contact from iD about receivng the replacement phone. Additionally I don’t have the phone number as I stupidly forgot to note it down and tehy asked for it to be packaged with the receipt on the return. How do I contact to find out if my replacement is being sent?
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