I ordered the 8G per month plan on the 18th of January and still haven't received my sim, and haven't had any delivery updates.
I have, however, been informed that my direct debit has already started despite me not having my sim. This means I can't leave my previous plan because I don't have a new number yet, so I’m being charged for 2 contracts and can't seem to find any help on here because I don't have access to my new number.
My order reference is: 115366802, and the name is Luke Ridsdale.
Please sort this soon, as I’ve already been charged an extra month from my old contract which has gone up massively in price now.
-Luke
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