Placed an order a week ago for a Sim for my mum, it still has not been delivered. Tried to call you but your call centres are closed. What can I do?
Hi thereÂ
Sim’s would take no more than 2-5 days on average.
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We’ll be able to help with this here. Was the order in question placed under your name or your mum’s?
If it’s in your name we’ll send you a private message to get a replacement sorted.
 If it’s in your mothers, then we’d need her to reach out to us here.
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