I ordered my sim on 18 Jan and received an email that it’s been dispatched on 19 Jan. I still haven’t received it. I have also received an email that the DD has been set up but I still haven’t received my SIM card.
The chat agents were very unhelpful and unable to give me any information.
Best answer by Michelle
When your iD sim is in your phone, are there any error messages?
What happens when you try to call/text or use data?