As an existing ID customer, I ordered a new SIM, through the Uswitch website, from Id Mobile. This gave me more data for lower monthly payment. Having tried the new SIM, I am now in a complete muddle, my old SIM is still working & I can't get My Account to show my new tariff, so I think it is best to return the new SIM to you & stay on the old tariff with you. How do I go about returning the SIM which arrived yesterday, & cancelling it? Thank you. Pat O
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