Question

Want to Cancel due to Poor Coverage and Poor Service

  • 26 August 2021
  • 2 replies
  • 98 views
A
Rank

Hi,

My data speed is poor in my local area and I have to cancel my contract. The web site has to facility to chat or even raise a complaint.

I am not going to pay any termination fees either.

I will take it to ombudsman if I am forced to.

Please PM me how I can cancel my contract.

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

Hello @arunav1305,

You should probably contact the iD Live Chat team and they should be able to help with your complaint and termination.

Try https://www.idmobile.co.uk/live-chat - you may need your customer service PIN.

Good luck!
 

Siân
Rank
Userlevel 3
Badge +1

Hello @arunav1305 

I am sorry to hear that you wish to leave us. Had you spoken with our Live Chat Team, or would you sill like some help?

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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