When will my order arrive?

If you've ordered a phone or tablet, the DPD (UK) express parcel delivery service will deliver it to you on our behalf.

For phones & tablets

We know you don't want to be kept waiting. So we offer FREE next day delivery on all our phones and tablets. As long as you order before 5pm (Monday-Thursday) you'll get it the very next day, free of charge.

*If you place an order on Friday, please note: we don't offer free next day delivery on Saturday, and DPD doesn't deliver on Sunday. Your order will be delivered on Monday (if you order before 5pm Friday) or Tuesday (if you order after 5pm Friday).

For SIM cards

If you've ordered a SIM card (SIM Only or DataOnly), it usually takes Royal Mail no more than 2-3 working days to deliver.