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Where is my SIM card? 14 days since ordering?

  • 17 December 2020
  • 3 replies
  • 28 views
L
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It’s been a full two weeks since my order was completed and still no sign of my PAID FOR SIM card.

This is the second message I’ve left on here now - let’s see if this one gets answered!

 

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Best answer by Ryan 22 December 2020, 20:25

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3 replies

Ryan
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Userlevel 6
Badge +10

Hi @LondonNick,

We are sorry to hear that the SIM card has not turned up; this may have been lost in the post. We have sent you a PM from your earlier post, we will help you further there.

Ryan

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L
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Userlevel 1

Hello! I received my SIM card in 15 days!

Mohammed
Rank
Userlevel 7
Badge +10

Hello @LaurieEdwards,

Glad to hear it’s now arrived.

Royal Mail have had a big backlog of orders due to Coronavirus and this has impacted deliveries as such.

Still waiting on a parcel myself for an unrelated purchase for over a week!

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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