4g not working

  • 25 July 2022
  • 1 reply
  • 171 views

Hello, my mobile data barely ever works anywhere. I am so frustrated as I pay a lot of money for it a month for it to not work in most places I visit. 


1 reply

Userlevel 5
Badge +6

Hi @Ellie Fernandez, our network covers 99.8% of the UK outdoor population, so if you’re not getting signal in most places you visit, that seems to point to an issue with either the phone or the SIM.

Have you checked the coverage levels in the various locations here

Have you also checked for any network disruption here?

 

Thank you,

Rory

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