I paid my bill over 24 hours ago and my services are still not connected even though it's telling me there is no balance on my accountÂ
Ask an iD agent to have a look at your network account.
Do this in real-time using the iD Live Chat service - the agents work 9am - 8pm weekdays.
I have paid my bill over 24 hours ago!!Â
Services still not back in I have tried all options removing sim turning phone off still not back on!
I have paid my bill over 24 hours ago!!Â
Services still not back in I have tried all options removing sim turning phone off still not back on!
Have you asked an iD agent to look at your iD account?
If not, I recommend contacting iD using the online chat https://idmobile.co.uk/live-chat service - the customer service agents work 9am - 8pm weekdays.
Good luck.
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more