Question

calls not connecting

  • 11 January 2022
  • 1 reply
  • 37 views

I am trying to call a bedside phone in a hospital  but it will not connect. It says not recognised.

Does anyone know how to sort this. I need to be able to ring from work on my mobile. :disappointed:

 


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1 reply

Userlevel 6
Badge +10

Hi @RuthC,

What is the prefix of the number and is the number that you’re calling a landline number/mobile number? If not, some numbers are chargeable and may require you to increase your bill cap to make the call.

Ryan

Why iD Mobile?