New customer to ID. Received a text saying my old number has been transferred but although i can make calls and send texts, i can’t receive calls or texts. I have tried restarting several times, and also turning the network on and off. Can anyone help please? I think it might be a split port issue.
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Userlevel 6
+4
Hi
We are sorry to hear this.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Mohsin
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