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Question

can’t reguster have message in and still nothing

  • 16 October 2021
  • 2 replies
  • 7 views

Won’t let me register in the app or desktop. Have messaged in and still not sorted. Should have stayed with other supplier. 🙄

grief porting grief registering no help on line 


2 replies

Userlevel 6
Badge +1

Hello @Cas Findlay,

That sounds frustrating. 

You probably need to use the iD Live Chat service here, in order get this sorted quickly.

Use the service to chat, in real-time, with an iD advisor; they’re available between 9am - 8pm weekdays - type “talk to a person” after you’re connected to avoid the annoying 24/7 chat-bot. 

I hope you get your issues sorted - good luck.

Userlevel 5
Badge +8

Hello @Cas Findlay 

I’m sorry to hear about the issues you are facing when trying to register.

Are there any error messages ? 

Have you been with iD Mobile in the past ?

Are you using your ported number or temporary iD Mobile number, when registering ?

 

Michelle

iD Mobile 

 

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