Question

cant change to my old numner

  • 10 September 2021
  • 1 reply
  • 24 views

I lost my purchase recipes before I changed my numbers. 
I have my current number:

my previous that I want back:XXXXXXXXX

Pac number: XXXXXX

but don’t have my receipt number. I have emails saying u have sent the phone. 
mom not very tech savvy and don’t know what to do?! 
can u please help 


1 reply

Userlevel 6
Badge +8

Hi @Willow Banfield,

 

I’ve deleted the personal information you provided, as putting that on a public forum can put you at great risk of fraud.

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

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