Question

cant upgrade to the phone id like.

  • 21 June 2022
  • 2 replies
  • 382 views

Ho, I'm eligible for an upgrade and I'm currently on 43 pound per month for the note 20, however all my "upgrade" options are below 30 pounds. I've searched the community forums and I've spoken to the sales team multiple time via Live chat and over the phone, but they state they're unable to offer alternative options. I need help as I'm confused as to why some are able to get help from the sales team to get the phone they want but for me it appears its not an option. Thanks in advance.


2 replies

Userlevel 8
Badge +9

You might get a better deal in-store in your local Currys.

There are other forum members who’ve managed to do so - good luck.

Userlevel 7
Badge +4

Hi @hannahhhh 

 

Sorry to hear you aren’t able to find the device you’d like to upgrade to, I’d recommend giving our sales team a call on 0207 139 1397 to see if they can find you what you’re looking for!

 

Alternatively as @andewhite mentions you could even check the Carphone Warehouse website or even visit your local Currys store!

 

Tom

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