Question

connection

  • 14 June 2022
  • 1 reply
  • 31 views

Hi there

 

I have been having connection difficulties for a while. The phone breaks up while chatting and everyday people are saying they can't hear me. Calls aren't getting through to me also. 


1 reply

Userlevel 8
Badge +9

The quickest way to get help with this issue is to use the iD Live Chat service.

The iD customer service agents work 9am - 8pm weekdays (and 9am - 6pm weekends).

To speak to an iD agent, type “talk to a person” after getting connected to chat.

An iD agent will then be able to look at your account.

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