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Dislike handset but outside cooling-off period

  • 24 November 2021
  • 1 reply

I have recently upgraded but the handset I have (an Oppo) is not ideal. I wanted a Google Pixel or similar, but was recommended this phone by the shop assistant in Carphone Warehouse. I don't like this phone at all but I'm outside my cooling off period. Is it possible to upgrade the handset to one more suitable? Or change it?


Best answer by Rory 25 November 2021, 15:36

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1 reply

Userlevel 4
Badge +6

Hey @Meg Shaw, if you’re outside the cooling-off period, there’s not a great deal you can do, unfortunately. The only thing I can recommend is selling the phone privately and using the money to purchase a SIM-free phone of your choice.


Thank you,



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