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Faulty phone

  • 25 June 2022
  • 1 reply

My new phone has issues. It gets very hot, the mic isn't working properly. Touch screen is not working properly. Screen flashes at times. Constant buffering on Messenger video calls, but no problems if I use my old phone, so wireless signal isn't to blame. How can I get this new phone replaced? 


Best answer by andewhite 25 June 2022, 15:48

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Userlevel 8
Badge +7

You’ll need to contact the manufacturer of your handset.

If you’re lucky, they may accept it’s faulty and send you a replacement, but it’s more likely they’ll attempt to repair it.

Anyway, good luck.


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