Question

handset out of stock

  • 30 June 2021
  • 1 reply
  • 33 views

I placed an order for a monthly contract with a Samsung galaxy s21 and received an email saying that the handset is out of stock, but will be in stock within a few days. Also the email said that a credit check was to be done. This was a week ago and I've had no other emails when the handset is back in stock or if my credit check was successful? 


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1 reply

Userlevel 6
Badge +8

Hi @Sheila Fitt,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

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