Question

I never used my sim please can ID contact me?

N
Rank

Hi ID Mobile,

I have never used my sim since getting my phone back in 2019. I think I’m approaching the end of my contract soon and would like to register my account to explore upgrades etc. Could you please contact me? 
 

Thank you

 

Natasha 

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5 replies

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Natashaahmed1 

You can check for upgrade deals through the iD Mobile App once registered. Have you been able to register now successfully?

-Mohsin

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N
Rank

Hi @Natashaahmed1 

You can check for upgrade deals through the iD Mobile App once registered. Have you been able to register now successfully?

-Mohsin

 

Hi Mohsin,

 

unfortunately I can’t register without my mobile number and I don’t remember it as I never used it and appear to have misplaced it.?

 

thanks 

 

Natasha 

Michelle
Rank
Userlevel 5
Badge +8

Hello @Natashaahmed1 

 

Please can you confirm if you still have your iD Mobile SIM card?

 

Thanks

 

Michelle

iD Mobile 

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N
Rank

Hi Michelle,

No as I’ve said, it’s been misplaced therefore I don’t have it. Can I just add that this is very inconvenient and poor Customer service. I do expect to be able to call my mobile provider and have such a small issue rectified immediately - why does ID mobile not have a call centre? 
 

Thanks

 

Natasha 

Will
Rank
Userlevel 6
Badge +8

Hi @Natashaahmed1,

 

We’ll drop you a Private message now to locate your number and send you out a new SIM card.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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