Question

iPhone XR won’t recognise sim card

  • 21 July 2022
  • 1 reply
  • 50 views

Hi,

 

Randomly, my iPhone is not registering my ID Mobile SIM card. I have tried taking it out and cleaning it, before putting it back in. I have tried toggling data/airplane mode off and on, but nothing has worked. Do I need a new sim?

 

Thanks,

Harry


1 reply

Userlevel 8
Badge +9

It sounds like you need a replacement SIM.

Quickest way to get one is to visit a Currys or Carphone Warehouse store and buy a replacement SIM - they cost £5.

Otherwise, you’ll need to contact iD using their online chat https://idmobile.co.uk/live-chat page, ask the agent for a replacement SIM, which may take several days to arrive.

Anyway, good luck.

Reply


Why iD Mobile?