Hi iv tried to get a id mobile i put bank details in and I did bank card security so they can check bank card it said to go back to id but it wouldn't let me how do I find out what's happeningĀ cause u carnt speak to anybody on phone
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Userlevel 8
+9
Hello
You could try looking here:
https://community.idmobile.co.uk/purchasing-an-id-mobile-plan-151
If that doesnāt help, you could contact iD via theirĀ Live Chat service - just go to:
https://www.idmobile.co.uk/live-chat/
You might need to tell the annoying chat bot you want to āspeak to an agentā or ātalk to a personā, but itās staffed by real people from 9am - 8pm, Mon - Fri.
Good luck!Ā
Iv rining 6 time and won't let me speak to any 1 I don't know how they get customers
Userlevel 3
+1
Hi
Have you had any email confirmation of your order? Have you checked your junk/spam folders at all?
No nothing is there anybody that could look in to it as I did the bank card securityĀ
Userlevel 3
+1
Of courseĀ
Weāll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click āPrivate Messagesā.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
Weāll see you there.
Ā
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