Hi I need someone to contact me ASAP as again I'm receiving letters and now debt collecting letters to say I'm still owing money on a contract that I cancelled months ago.
This needs sorting now I have not used this sim or phone for months and need confirmation that it is cancelled as these bills keep coming
I need a response now
Kelly
Best answer by andewhite
View original
+9
Okay
Unfortunately, this just ends the payment method for your iD plan, leaving the plan’s bills unpaid.
The ways of cancelling your iD contract are explained in the “How do I cancel my iD Mobile contract?” community FAQ article.
It’s best to get in-touch with iD between 9am - 8pm weekdays, or 9am - 6pm weekends, so you can chat with an iD agent in the customer service team.
Contact them online at https://idmobile.co.uk/live-chat, or on social media by facebook or Twitter.
Anyway, hope you manage to get everything sorted.
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