Question

locked SIM

  • 21 July 2021
  • 1 reply
  • 10 views

My SIM locked due to attempts of Putting wrong pins. It says i have to put in Puk code


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1 reply

Userlevel 5
Badge +8

Hello @Soukaina 

 

Our Live Chat team can help you.

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday. 

Once you land on the page above, scroll down to see the Live Chat section.  

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient. 

Once the agent is available the button appears blue, indicating that an agent is available. 

No need to refresh the page, this will happen automatically. 

 

Thanks

 

Michelle 

iD Mobile 

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