As I am now working from home I have low signal only ever have 1 bar coverage and people complain that they can’t hear me or it cuts off. I have to be right by window frustrating. I have checked coverage status and says I should have excellent coverage but I don’t. iPhone 8.
low signall
Userlevel 1
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Userlevel 5
+8
Hello
Have you tried using your phone with WiFi calling enabled?
https://www.idmobile.co.uk/help-and-advice/wifi-calling
How long have you had your SIM card for? You may be due a replacement?
Michelle
iD Mobile
Userlevel 1
How do I get a replacement SIM card
Userlevel 7
+7
Hi
We can certainly help you with a new SIM.
Does the signal stay the same when you are out and about?
Have you tried the SIM in a different handset to see if this makes any difference?
Thanks,
Kash
iD Mobile
Userlevel 1
Hi I have not got another phone to test, it keeps only showing 1 bar in the house and when I am on a call it cuts off when I use Wi-fi calling if I receive a message or call waiting.
Userlevel 6
+8
Oki doke
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Will
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