Question

miss

  • 25 August 2021
  • 2 replies
  • 89 views

Lost my phone sim has gone I need a new one with same number how do I go about this. Customer services are shite and no-one even answers no live chat whole network is terrible. Unfortunately I'm tied into a contract so need a new oneĀ 


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2 replies

Userlevel 8
Badge +9

Hello @Louise newland,

I think your best option is to contact the iD Live Chat teamĀ atĀ https://www.idmobile.co.uk/live-chat.

Theyā€™ll help you - you might need your customer service PIN to verify who you are.

Good luck!

Userlevel 3
Badge +1

Hi @Louise newlandĀ 

Did you get sorted with our Live Chat Team, or would you still like some help?

Why iD Mobile?