Mobile Network State.......Unknown

  • 22 June 2021
  • 2 replies

Userlevel 1

My sim card states on my Samsung S20 FE says “mobile network state….Unknown” I cannot make or send calls or txt. Is there a network problem or is it a faulty sim card.

2 replies

Userlevel 1

I have this problem too, my phoned did all work but now the sim card status says mobile network “unknown” and service state “In service”

I can make or receive calls or txt. Can some one help.



Userlevel 6
Badge +4

Hi @lesterjd 

All sim cards are activated upon dispatch so this should work right away. Please can you go into Settings > Connections > Mobile netwotrks > Network Mode > ensure LTE/3G/2G is selected. Please can you check this and let us know if this makes a difference.