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MOBILE SAYING IT'S SWITCHED OFF....why?

  • 12 June 2021
  • 5 replies
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Userlevel 2
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When people are trying to call they get a message “This phone is switched off” when it’s not. Is this a phone issue ir SIM. I get texts & internet but no calls.

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Best answer by lesallen45 14 June 2021, 07:23

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Userlevel 6
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Hi @lesallen45,

 

That does sound an interesting one. Is it just one person that’s reported this too you or several?

 

Have you tried the SIM card in another handset to see if you’re able to receive calls then?

 

Will

Userlevel 2
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Firstly I have no idea if it is more than one person because I don’t usually get much in the way of calls. So far it has been only one person who has mentioned it. I have not tried the SIM in another phone but I will try it, thanks..

Userlevel 2
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I have tried it in my other phone & calls come through. Now I had forgot that it was not just one person who was told “Phone is disconnected” because I tested it out my self from my landline & I couldn’t get through either same meassage. Any ideas on this one Will

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@lesallen45

Have you inadvertently enabled 

Block all calls?

Depending on your mobile: 

Call Blocking is under Settings > Phone

Some very interesting reading below - the many unnecessary features of android

https://www.androidcentral.com/how-block-all-incoming-calls

 

Userlevel 2
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I think that I have found the problem ~Call forwarding” was enabled. I had no idea why.

Why iD Mobile?