Wrong data allowance

  • 13 August 2022
  • 2 replies
  • 78 views

Before replacing my  SIM card  I've got 109GB of data.  After installation my replacing card I have only 10 GB . What is going on? If someone could explain me how to get my 100GB of data back? 


2 replies

Before replacing my  SIM card  I've got 109GB of data.  After installation my replacing card I have only 10 GB . What is going on? If someone could explain me how to get my 100GB of data back? 

Userlevel 5
Badge +6

Hi @Maratina, that sounds peculiar. We can’t see your account details here on the Community.

I’d recommend speaking to the FacebookTwitter or Live Chat teams so they can take a look.

 

Thank you,

Rory

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