Solved

My internet and calls keep not going though


It keeps cutting out or turning off or saying no service I’ve tried turning phone on and off countless times but it hasn’t changed anything 

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Best answer by andewhite 8 June 2022, 13:13

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5 replies

Userlevel 8
Badge +9

Does this happen wherever you use your phone, or just in one location?

All the time 

Userlevel 8
Badge +9

Okay, thanks - it must be so frustrating this is happening everywhere.

Did you get your phone from iD Mobile?

Yes

Userlevel 8
Badge +9

Okay, I suggest you contact the iD customer services team directly using Live Chat.

Once you’re connected, type “talk to a person” for assistance from an iD agent.

You can also get assistance from iD Mobile by contacting them privately using their facebook page or Twitter page.

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Why iD Mobile?