Question

network/4g

  • 23 July 2021
  • 1 reply
  • 12 views

Hi as of yesterday 22/7 I can no longer receive 4g and my phone signal very poor. Up until then I had no issues. Is there any network problems in my area my postcode is sn16 9dg.


1 reply

Userlevel 6
Badge +8

Hi @Trevor Farmer,

 

Thanks for getting in touch.

 

I can see there is an unplanned outage on your local mast. That is putting a little strain on the neighboring ones due to congestion, so this would explain the signal issues you’ve described. From what I can see you should see some improvements after the weekend on 27/07/21.

 

We’re sorry for any disruption caused in the meantime.

 

Will

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