Question

No Mobile number recieved with new sim.

  • 18 August 2021
  • 1 reply
  • 43 views

I recently bought a new iPhone with the ID mobile Sim and I have received no mobile number or even an email showing me the number. It also still says no service. Is there a way to unlock the sim and receive my mobile number?


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1 reply

Userlevel 3
Badge +1

Hello @SandraB49 

Thanks for getting in touch. I am afraid there are some delays with some SIM’s being activated and numbers porting over at the moment. Our team are working on getting this resolved as soon as possible.

I would advise to periodically reboot your phone and hopefully it will activate soon.

Thanks for your patience.

Why iD Mobile?