Since getting my iPhone 11 over a week ago, I have had no service. I can use WhatsApp when connected to WiFi, but if I’m not connected to WiFi I can’t message or make calls.
Best answer by Kash
View originalSince getting my iPhone 11 over a week ago, I have had no service. I can use WhatsApp when connected to WiFi, but if I’m not connected to WiFi I can’t message or make calls.
Best answer by Kash
View originalHi
Was your purchase an upgrade? If so, did it come with a new SIM card, and if that’s the case have you tried using that one and the old one?
Do any bars of signal show at all?
Cheers,
Will
It was an upgrade. I just put the new sim in. There are bars showing but it says no service. Thanks
I’ll try putting the old sim in 👍🏻
Thanks Anne
The new SIM is additional SIM that we send but the services remain on the old SIM as it’s an upgrade.
Thanks
Kash
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